Manage, support, and interact with your patient community in one place. These steps will walk you through setting up your Wall so your participants get the best possible experience.
1
Invite Co-Workers
Add your team — administrators, moderators, counselors, and medical staff.
2
Post to the Wall
Make your first community post — welcome participants and set the tone for your Wall.
3
Schedule an Orientation Meeting
Invite participants to a group orientation to introduce them to your wall and its features.
4
Go to Your Command Center
Your place to manage the Wall, moderate posts, message patients, and track daily activities.
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Step 4 of 6
Invite Your Team
Add up to 3 team members to your Community Wall. Each person will receive an onboarding email and must accept the Partner Terms & Conditions and BAA before gaining access.
1
Team Member 1
You can always invite more team members later from your Command Center.
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Step 5 of 6
Make Your First Post
Welcome your community to the Wall. Your first post sets the tone — a welcome message, program overview, or encouraging note. All posts are reviewed before publishing.
JM
Jane Madison · Support Team
Just now · Community Wellness Wall
Post Type
Your Message
⚠️ Do not include clinical advice, diagnoses, or treatment recommendations in Wall posts.
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Step 6 of 6
Schedule an Orientation Meeting
Schedule a group orientation meeting now — the invite will go out automatically once participants join your Community Wall. Participants must accept Terms & Conditions before the meeting is confirmed.
Meeting Type
Group Orientation
Sent to all participants once they join your Wall
Default
You can schedule individual meetings with specific participants from your Command Center after setup.
Date *
Time *
Duration
Platform
Notes / Agenda — Optional
Participants will receive a disclaimer and must accept meeting T&C before the session is confirmed.
Setting up your Community Wall...
Configuring your dashboard, invites, and calendar
Activating your Community Wall
Sending staff invitations
Publishing your first post
Building your Command Center
LOGO
General Hospital
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JM
Command Center
You have 6 activities to manage.
Today's Focus
Mon, Mar 16
Staff Invitations
Invite & review invitation status
›
Add Patient Guidance
Daily instructions or pertinent information for patients
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Add Caregiver Guidance
Daily instructions or pertinent information for caregivers